Refund policy
Return and Refund Policy
Thank you for shopping with us! We want you to be happy with your purchase. Please read our return and refund policy carefully before placing an order.
Eligibility for Return
We accept returns only under the following conditions:
-
Wrong Size Sent by Us: If the size of the product you received is different from what you ordered.
-
Product Damaged: If the product arrives damaged or defective.
-
Missing Items: If your order is incomplete or missing items.
If any of the above apply, please contact us within 2 days of receiving your order (we recommend 7–14 days). Include your order number, clear photos of the issue, and a description of the problem.
Non-Returnable Situations
We do not accept returns or issue refunds if:
-
You ordered the wrong size, wrong item, or changed your mind after placing the order.
-
The item has been used, worn, or is not in its original condition.
-
The return request is made after the return window has expired.
These situations are considered customer error, and we are not responsible for them.
Return Process
-
Contact us to request a return with details of the issue.
-
If eligible, we will provide return instructions.
-
You must return the item in unused condition and with original packaging.
-
Once we receive and inspect the item, we will approve or reject your return.
-
If approved, your refund will be processed to your original payment method.
Refund Timeline
Once we receive the returned product and confirm the issue, please allow 2 business days for the refund to reflect in your account.